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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using RateRight (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. About RateRight

RateRight is a construction hiring marketplace that connects contractors with skilled workers. We are not a labour hire company. We provide a technology platform to facilitate direct connections between parties.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use the Platform.

4. Fees

Workers can use the Platform for free. Contractors pay a flat fee of $50 AUD per successful hire made through the Platform. Payment is processed via Stripe.

5. Worker Responsibilities

Workers must hold valid certifications (including a White Card) as required by Australian law. Workers are responsible for ensuring their qualifications and availability information is accurate and up to date.

6. Contractor Responsibilities

Contractors must hold a valid ABN and comply with all applicable employment laws, including WHS obligations. The employment relationship is between the contractor and the worker — RateRight is not a party to any employment arrangement.

7. Limitation of Liability

RateRight is provided “as is”. We do not guarantee the quality, reliability, or suitability of any worker or contractor. To the maximum extent permitted by law, we are not liable for any loss or damage arising from use of the Platform.

8. Termination

We may suspend or terminate your account at any time for breach of these terms or for any other reason at our discretion.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia.

10. Contact

For questions about these terms, contact us at support@rateright.com.au.