Safety and Compliance Guidelines

1. Our Role

• Provide technology tools (job posting, contracts, messaging, payments)
• Facilitate matching between hirers and independent contractors
• Do not control worksites, methods, or outcomes
• Accept no direct liability for site safety incidents, to the extent permitted by law

2. Worker Responsibilities

• Hold a valid ABN and relevant trade licences
• Maintain public liability insurance (minimum $10m)
• Carry out work in compliance with WHS laws and industry standards
• Use personal protective equipment (PPE) and follow training requirements (e.g., White Card)
• Immediately report notifiable incidents to SafeWork NSW (serious injury, illness, dangerous occurrence)

3. Hirer Responsibilities

• Provide a safe and compliant worksite
• Confirm worker licences and insurance before engagement
• Ensure site hazards are identified and controlled (falls, electrical, excavation, plant/machinery)
• Cooperate with workers in maintaining WHS compliance

4. Safe Practices

PPE Requirements

Workers must wear PPE appropriate for their trade (e.g., helmets, harnesses, gloves).

High-Risk Construction Work

Must have a Safe Work Method Statement (SWMS).

Specific Compliance Standards

• Electrical work: comply with AS/NZS 3012 standards
• Confined spaces: comply with AS 2865
• Plant & equipment: only licensed operators may use heavy machinery

5. Incident Reporting

Worker Obligations

Notify hirer immediately of hazards or incidents.

Hirer Obligations

• Must report notifiable incidents to SafeWork NSW (13 10 50 or online) as required by law
• Keep records of incidents, near misses, and safety meetings

6. Platform Enforcement

• Users breaching safety obligations may face account suspension or removal
• RateRight may share information with regulators if required by law
• Repeated safety failures may lead to permanent removal from the Platform